Technical Support

Pre-Sales Service

  • Project Consultation

    Project Consultation

    We maintain local and international offices to offer online and offline consulting services.

  • System Design

    System Design

    We perform detailed analysis and scoping for power consumption data acquisition, distribution automation, and communication projects. We develop customized system design and interface solutions to meet diverse customer requirement

  • Demonstration & Site Visit

    Demonstration & Site Visit

    Numerous reference projects in China are available for on-site customer visits, providing an early preview of CSG’s products and technical services.

Project Consultation

Project Consultation

We maintain local and international offices to offer online and offline consulting services.

System Design

System Design

We perform detailed analysis and scoping for power consumption data acquisition, distribution automation, and communication projects. We develop customized system design and interface solutions to meet diverse customer requirement

Demonstration & Site Visit

Demonstration & Site Visit

Numerous reference projects in China are available for on-site customer visits, providing an early preview of CSG’s products and technical services.

Sales Support

  • Installation & Commissioning

    On request, we provide on-site installation and commissioning to ensure successful project completion and handover.

  • Training & Coaching

    On request,we provide technical training covering system knowledge, routine operation, and equipment maintenance.

Installation & Commissioning

On request, we provide on-site installation and commissioning to ensure successful project completion and handover.

Training & Coaching

On request,we provide technical training covering system knowledge, routine operation, and equipment maintenance.

Post-Sales Service

  • Installation & Commissioning

    We provide remote management interfaces for software systems to monitor real-time operation status and help customers resolve system issues.

  • Evaluation & Optimization

    We collect, analyze, and summarize customer system operational data, providing optimization recommendations to enhance operation management efficiency and maximize value.

  • Inspection & Upgrade

    To ensure stable system operation, we conduct regular on-site inspections to identify potential faults, and perform hardware/software updates and upgrades as needed.

  • Maintenance

    Our extensive service network, responsive engineering team, multi-level spare parts supply, and comprehensive customer records ensure that every product receives timely, professional maintenance.

Installation & Commissioning

We provide remote management interfaces for software systems to monitor real-time operation status and help customers resolve system issues.

Evaluation & Optimization

We collect, analyze, and summarize customer system operational data, providing optimization recommendations to enhance operation management efficiency and maximize value.

Inspection & Upgrade

To ensure stable system operation, we conduct regular on-site inspections to identify potential faults, and perform hardware/software updates and upgrades as needed.

Maintenance

Our extensive service network, responsive engineering team, multi-level spare parts supply, and comprehensive customer records ensure that every product receives timely, professional maintenance.

Contact us

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